Last Updated: October 2026
Welcome to learncounselling.com (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website located at https://learncounselling.com (the “Website”) and your access to all content, resources, downloadable materials, and continuing professional development (CPD) courses offered on or through the platform.
By accessing or using the Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Website.
1. Educational and Informational Disclaimer (Not Medical Advice)
No Clinical or Medical Advice: The study guides, articles, worksheets, course materials, and other resources provided on the Website are strictly for educational and informational purposes. They do not constitute clinical psychological advice, medical diagnosis, psychotherapy, or mental health treatment.
Professional Judgment: Qualified practitioners, trainees, and tutors remain solely responsible for verifying clinical guidance and exercising their own professional judgment when working with clients or students.
Crisis Situations: If you or someone you know is in crisis or requires urgent mental health support, contact local emergency services or a dedicated mental health crisis line immediately.
2. Intellectual Property Rights
Unless otherwise stated, learncounselling.com and/or its licensors own all intellectual property rights for the text, graphics, design, logos, study guides, and multimedia content on this Website. All intellectual property rights are reserved.
You are granted a limited, non-exclusive, revocable licence to access and use the Website strictly in accordance with these Terms:
You may not republish, sell, rent, sub-licence, duplicate, or systematically scrape material from the Website for commercial redistribution without our express written consent.
You may not modify our materials or remove any copyright, watermark, or proprietary notices.
3. Permitted Use of Study Guides and Downloadable Worksheets
We provide study guides and select downloadable worksheets for students, trainees, and tutors:
Personal and Educational Use: You may view, download, and print materials marked for personal study or non-commercial training purposes.
Tutor and Classroom Use: Tutors and educators are permitted to download and distribute free worksheets to their direct students in educational settings, provided that the original branding, attribution, and copyright notices remain visible and intact.
Prohibited Resale: You may not package, sell, or include our free worksheets or study guides within paid commercial training bundles, third-party marketplaces, or digital resource libraries without prior written authorisation.
4. Paid CPD Courses and Digital Products
When purchasing Continuing Professional Development (CPD) courses or paid digital content through the Website:
Account Registration: You may be required to create an account to access certain courses. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
Access Rights: Purchase of a course grants a single-user licence to access that course for the stated duration. Account sharing, group viewing (without a multi-seat licence), or redistributing course content is strictly prohibited.
CPD Accreditation & Recognition: While our courses are designed to support professional development, you are responsible for ensuring that any specific course meets the ongoing CPD requirements of your relevant regulatory or professional membership body (e.g., BACP, UKCP, ACA, APA, or equivalent local authorities).
Payment Terms: Prices for courses are displayed on the Website and are subject to change. All fees must be paid in full prior to accessing paid modules.
5. Cancellations, Refunds, and Consumer Rights
Digital Downloads: Due to the immediate delivery nature of downloadable digital files (e.g., downloadable study guides, PDF packs), all sales are final once download links have been delivered or accessed, except where required by statutory consumer law.
Online CPD Courses:
If you have not yet started or accessed the course materials, you may request a refund within 14 days of purchase.
Once you have accessed, streamed, or downloaded any course content, the right of cancellation may be waived in accordance with digital consumer contracts regulations.
For refund enquiries, contact us at support@learncounselling.com.
6. Acceptable Use Policy
When using the Website, you agree not to:
Use the Website in any way that causes, or may cause, damage to the platform or impairment of the availability or accessibility of the site.
Introduce viruses, trojans, worms, or other malicious software.
Attempt unauthorized access to our servers, user databases, or administrative backend.
Use our interactive areas (forums, comment sections, or enquiry forms) to publish defamatory, abusive, offensive, or infringing material.
7. Third-Party Links and Resources
The Website may contain links to external third-party websites, professional bodies, or external academic resources. We do not control, endorse, or accept responsibility for the content, privacy practices, or availability of any third-party websites.
8. Limitation of Liability
To the fullest extent permitted by applicable law:
learncounselling.com, its directors, contributors, and employees will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to, or inability to access, the Website or its materials.
We make no warranties, representations, or guarantees regarding the absolute accuracy, completeness, or up-to-date nature of the study materials or CPD course contents.
Nothing in these terms excludes or limits our liability for death or personal injury resulting from negligence, fraud, or any other liability that cannot be excluded by law.
9. Modifications to the Service and Terms
We reserve the right to revise these Terms and Conditions at any time. When updates are published, the “Last Updated” date at the top of this page will be revised. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms.
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales, and any disputes relating to these terms shall be subject to the exclusive jurisdiction of the relevant courts.
11. Contact Us
If you have any questions, concerns, or requests regarding these Terms and Conditions, please reach out to us:
Email: support@learncounselling.com
Website Contact Form: https://learncounselling.com/contact